Professional situation
Professional aspiration
Summary
Experience in marketing and brand communication.
International and multicultural experience.
High capacity designing and managing strategies that increase brand equity and image through the fully understanding of market, clients and final consumer.
High adaptability to new environment and work methods.
I can work in team and I know how to establish good relationship easily.
Positive attitude, leadership, determined and creative.
Professional experiences
E-sales manager
AIR FRANCE , Paris cedex 20
From November 2023 to Today
Ecommerce manager
AIR FRANCE KLM , Mexico
From September 2014 to October 2018
Increase online revenue through digital strategies (+27 % for Air France and +5% for KLM in 2017)
- Coordination of online pricing campaigns including SEA, Display, Social Media and emailing communications.
- Coordination of campaigns planning and budget
- Daily analysis of online trends and results
- Constant monitoring of competency’s strategies and campaigns
- Established partnerships to increase brand visibility, databases and convertion.
- High analytical skills to follow up on performance.
Social media & crm manager
AIR FRANCE , México df
From September 2012 to September 2014
Social Media Manager:
Stratégies de marques
Campagnes pour Air France et KLM
CRM Manager:
Plan d'amélioration de l'attention aux clients, pour une meilleure satisfaction.
Etude de marché/Analyse
Recommendations et suivi pour tous les services
Degree
Languages
Anglais - Courant
Espagnol - Courant
Français - Langue maternelle
Skills
Hobbies
- Marketing
- Publicité
- Communication
- Voyages